1. ACCEPTANCE OF TERMS

By making a payment, paying a deposit, registering for a trip, or participating in any TravelWithBWW package, event, tour, experience, or travel service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. BOOKING CONFIRMATION

A booking is only confirmed after:

• Receipt of the required deposit or full payment.
• Confirmation from TravelWithBWW.

TravelWithBWW reserves the right to decline any booking at its discretion.

3. DEPOSIT POLICY

All deposits are non-refundable and non-transferable unless the trip is cancelled by TravelWithBWW.

Deposits are used to secure reservations, accommodation, transportation, supplier commitments, permits, and administrative arrangements.

4. PAYMENT TERMS

Full payment must be completed on or before the communicated payment deadline.

Failure to complete payment by the deadline may result in cancellation of the booking and forfeiture of any deposit paid.

5. CANCELLATION BY TRAVELLER

If a traveller cancels after payment:

• Deposits remain non-refundable.
• Any refund of additional amounts paid will be subject to supplier penalties, accommodation costs, transportation costs, visa costs, administrative charges, and other expenses already incurred.

Refund processing timelines may vary depending on suppliers and circumstances.

6. CANCELLATION OR CHANGES BY TRAVELWITHBWW

TravelWithBWW reserves the right to modify, postpone, substitute, or cancel any trip where necessary due to:

• Operational requirements
• Safety concerns
• Supplier issues
• Government restrictions
• Low participation
• Circumstances beyond reasonable control

Where a trip is cancelled by TravelWithBWW, participants will be offered an appropriate refund, credit, or alternative arrangement at the company’s discretion.

7. NO SHOWS & UNUSED SERVICES

No refunds shall be provided for:

• Missed departures
• Late arrivals
• Failure to obtain required travel documents
• Voluntary withdrawal from a trip
• Unused accommodation, transportation, meals, activities, or services

8. TRAVEL DOCUMENTS

Travellers are solely responsible for ensuring they possess all required travel documents, including:

• Valid International Passport
• Yellow Fever Card (where applicable)
• Entry permits
• Visas
• Vaccination requirements
• Any destination-specific requirements

TravelWithBWW shall not be liable for denied entry, deportation, or immigration-related issues.

9. VISA & DOCUMENTATION ASSISTANCE

Where TravelWithBWW provides visa assistance, guidance, or documentation support, approval remains solely at the discretion of the relevant embassy or immigration authority.

Visa fees and related expenses may be non-refundable.

10. ACCOMMODATION

Unless otherwise stated:

• Prices are based on shared accommodation.
• Room allocations are determined by TravelWithBWW.
• Requests for private rooms may attract additional charges and remain subject to availability.

11. TRANSPORTATION

TravelWithBWW works with third-party transportation providers including airlines, bus operators, transfer services, and other suppliers.

Schedules may change due to operational or supplier circumstances.

12. ITINERARY CHANGES

TravelWithBWW reserves the right to adjust itineraries, activities, accommodation, routes, transportation arrangements, and schedules where necessary.

Any substitutions will be of a similar standard where reasonably possible.

13. TRAVELLER CONDUCT

Travellers are expected to behave respectfully towards fellow travellers, staff, suppliers, local communities, and authorities.

TravelWithBWW reserves the right to remove any participant whose conduct is:

• Abusive
• Disruptive
• Unsafe
• Illegal
• Harassing
• Detrimental to the group experience

No refund shall be issued in such circumstances.

14. HEALTH & FITNESS

Travellers are responsible for ensuring they are medically fit to travel and participate in activities.

Any medical conditions, allergies, disabilities, or special requirements should be disclosed prior to travel.

15. PHOTOGRAPHY & MEDIA CONSENT

TravelWithBWW may capture photographs and videos during trips.

Participants grant TravelWithBWW permission to use such content for promotional, marketing, advertising, and social media purposes unless a written request is made prior to travel.

16. LIMITATION OF LIABILITY

TravelWithBWW acts as a coordinator and organiser of travel services.

The company shall not be liable for:

• Airline delays or cancellations
• Loss of baggage
• Theft or loss of personal property
• Accidents or injuries
• Illness
• Immigration decisions
• Supplier failures
• Government actions
• Force majeure events

17. FORCE MAJEURE

TravelWithBWW shall not be liable for events beyond its reasonable control including:

• Natural disasters
• Civil unrest
• Terrorism
• Strikes
• Border closures
• Epidemics
• Pandemics
• Adverse weather
• Government restrictions

18. COMPLAINTS

Any complaints must be reported to a TravelWithBWW representative immediately during the trip to allow reasonable opportunity for resolution.

19. GOVERNING POLICY

These Terms & Conditions apply to all TravelWithBWW packages, tours, experiences, group trips, private trips, international departures, local tours, and related travel services.

20. AGREEMENT

Payment of any deposit, instalment, or full trip fee constitutes full acceptance of these Terms & Conditions.